Refund policy

Replacement Policy

Last Updated: March 31, 2026

1. Replacement Eligibility

At Raw Life, we maintain a replacement-only policy. We do not offer returns or refunds.

You may request a replacement within 7 days of delivery only if the product meets the following conditions:

• The item is damaged during delivery, or
• The item is defective, or
• You received the wrong product

To be eligible for a replacement:

• The product must be unused and in original condition
• The product must be in original packaging
• You must provide valid proof (images or video clearly showing the issue)

2. Replacement Process

• Once your request is received, our team will review the evidence
• If approved, a replacement will be shipped within 5–7 business days
• No monetary refund will be issued under any circumstances

3. Non-Eligible Cases

Replacement requests will not be accepted in the following cases:

• Product has been used, opened, or tampered with
• Product is not in its original packaging
• Damage caused due to misuse, mishandling, or improper storage
• Requests made after 7 days of delivery

4. Cancellation Policy

• Orders can only be canceled before they are shipped
• Once shipped, orders cannot be canceled or modified

5. Contact Us

For replacement requests, contact:

• Email: support@rawlife.shop
• Phone: +91 78300 32040